Galaxy TV HD is not liable to you or anyone else for any Loss in connection with use of the Galaxy TV HD site (the “Web Site”) or a linked web site. “Loss” means any loss or damage, however caused (including through negligence) which may be directly or indirectly suffered. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers. The information on the Web Site is not comprehensive and is intended only to provide a summary of the subject matter covered. Except to the extent implied by applicable law that cannot be excluded or limited, Galaxy TV HD makes no warranty regarding the information on the Web Site. You must make your own assessment of it and rely on it wholly at your own risk. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of the Web Site or a linked web site. You must take your own precautions to ensure that whatever you select for your use from the Web Site is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We may, from time to time and without notice, change or add to the Web Site (including its terms of use) or the information, products or services described in it. However, we do not undertake to keep the Web Site updated. We are not liable to you or anyone else if errors occur in the information on the Web Site or if that information is not up-to-date.


The Web Site may contain hyperlinks to web sites of people other than Galaxy TV HD. Those links are provided for convenience and may not remain current or be maintained.

Except as expressly stated on the Web Site, Galaxy TV HD:
a. is not responsible for any content on those linked web sites; and
b. has no control over or rights in those linked web sites.
Terms and conditions of entry for any promotions or competitions on the Web Site will appear with that competition/promotion and you should read those in conjunction with these general terms.


The Galaxy TV HD trade marks used or referred to in this Web Site are trade marks of Galaxy TV HD. Other product and company names mentioned on the Web Site may be the trade marks of other people or entities (eg a channel on Galaxy TV HD).

You must not use any of Galaxy TV HD trade marks in any way, involving but not limited to:
  • In or as the whole or part of your own trade marks
  • In connection with activities, products or services which are not ours
  • In a manner which may be confusing, misleading or deceptive
  • In a manner that disparages us or our information, products or services (including the Web Site).


No change of mind or returns are allowed as Galaxy TV HD is a prepaid product covered with 1 year replacement warranty on the set top box alone (Not the remote). Return / change of mind can be discussed on case by case basis by raising a ticket in our support section and a handling fee of $125 will be charged as handling and restocking fee for any returns that are approved. Any returns that are accepted will have a Return Authorisation Number (RAN) provided by the support team in your ticket. This needs to be provided to the customer service team to organise the return and refund, after the restocking and handling fees are deducted.

Note: If fault is in our product we will replace it with an alternative within the warranty period, if the fault is deemed to be outside factors such as internet service, modem, router or anything else that’s not in our control, we will inform you.


Your use of the Web Site and its terms of use are governed by the laws in force in Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts there.